Terms of service

Overview

Welcome to craftbreathe. These Terms of Service ("Terms") govern your access to and use of our website, online store, products, content, features, tools, and related services (collectively, the "Services").

The terms "we", "us", and "our" refer to craftbreathe. The terms "you" and "your" refer to the customer, visitor, or user of the Services.

By visiting our website, creating an account, placing an order, or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use our Services.

1. Eligibility and Account

By using our Services, you represent that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account information and for all activity under your account.

2. Products

We make reasonable efforts to display product descriptions, images, colors, materials, dimensions, and pricing accurately. However, product colors and appearance may vary depending on your screen, device settings, lighting, and the handmade nature of certain items.

Handmade products may have slight variations in texture, color, grain, shape, or finish. These small differences are part of the character of handmade items and are not considered defects unless they materially affect product function or quality.

We reserve the right to change, update, limit, or discontinue any product at any time without notice.

3. Orders

When you place an order, you are making an offer to purchase the selected product. We may accept or decline an order at our discretion.

An order is not accepted until payment is processed and we confirm the order. We may cancel or limit orders if we suspect fraud, payment issues, inaccurate product information, inventory problems, or abuse of promotions.

Please review your order carefully before submitting it. Once an order has been accepted, customized, produced, or shipped, we may not be able to cancel or change it.

4. Prices and Payment

Prices, discounts, promotions, product availability, and shipping fees may change without notice. The price charged will be the price shown at checkout when your order is placed.

You agree to provide valid and accurate billing, shipping, and payment information. You confirm that you are authorized to use the payment method provided.

Unless otherwise stated, prices do not include taxes, duties, customs fees, or other import charges that may apply in your location.

5. Shipping and Delivery

Shipping and delivery dates are estimates only. We are not responsible for carrier delays, customs delays, incorrect addresses, weather events, holidays, or other circumstances beyond our control.

Risk of loss may pass to you when the product is handed to the carrier, subject to applicable law. Please review our Shipping Policy for more details.

6. Returns and Refunds

Returns, refunds, exchanges, and cancellations are handled according to our Refund Policy. By placing an order, you agree to review and follow that policy.

7. Intellectual Property

All website content, including text, images, graphics, logos, product names, designs, videos, page layouts, and other materials, belongs to craftbreathe or our licensors unless otherwise stated.

You may use the website for personal, non-commercial shopping purposes only. You may not copy, reproduce, distribute, modify, publish, sell, or exploit any part of the Services without our prior written permission.

8. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping services, analytics tools, marketing tools, ecommerce platforms, or external websites. We are not responsible for third-party content, policies, practices, products, or services.

Your use of third-party services may be subject to their own terms and privacy policies.

9. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect personal information.

10. Feedback, Reviews, and User Content

If you submit reviews, photos, comments, suggestions, or other content to us, you grant craftbreathe a worldwide, royalty-free, transferable license to use, reproduce, display, edit, publish, and distribute that content for store operations, marketing, and promotional purposes, to the extent permitted by law.

You agree that your content will be accurate, lawful, and will not violate the rights of any third party.

11. Errors and Inaccuracies

Our website may occasionally contain typographical errors, inaccurate information, or omissions related to product descriptions, pricing, promotions, shipping times, or availability. We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information at any time, including after an order has been submitted.

12. Prohibited Uses

You agree not to use our Services for unlawful, harmful, fraudulent, abusive, or unauthorized purposes. You must not interfere with the website, upload malicious code, scrape or harvest data, impersonate another person, violate intellectual property rights, send spam, or attempt to bypass security features.

We may suspend or terminate access if we believe you have violated these Terms.

13. Disclaimer of Warranties

Except as expressly stated by craftbreathe or required by law, the Services and products are provided "as is" and "as available." We do not guarantee that the website will be uninterrupted, secure, error-free, or that all information will always be accurate or complete.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

14. Limitation of Liability

To the fullest extent permitted by law, craftbreathe and its owners, employees, partners, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the Services or purchase of products.

Our total liability for any claim related to an order will not exceed the amount you paid for the product giving rise to the claim, except where prohibited by law.

15. Indemnification

You agree to indemnify and hold harmless craftbreathe and its owners, employees, partners, service providers, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from your violation of these Terms, misuse of the Services, violation of law, or infringement of third-party rights.

16. Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or used the Services in a harmful or unlawful way.

17. Governing Law

These Terms are governed by the laws of [insert governing law or jurisdiction], unless applicable consumer protection laws require otherwise.

18. Changes to These Terms

We may update these Terms from time to time by posting a revised version on this page. Your continued use of the Services after changes are posted means you accept the updated Terms.